Thesis Servicing is the UK’s premier private-sector owned student loan administrator. The business is part of the Link Financial Group and was created in response to the ever growing demand for public and private sector higher education funding. We operate a purpose built customer service centre and system which means we are able to manage the full life cycle of a student loan from origination to settlement. We also offer deferment and arrears management services to address the needs of those borrowers who are unable to keep to their scheduled payment plan.

Thesis Servicing is committed to providing an excellent service to our clients and customers. You can contact us by telephone on 0333 004 5045 (or if calling from abroad: +44 2920 808 684) or by email at

Since 2008, Thesis Servicing has been responsible for administering a portfolio of student loans sold by the UK Government in 1998 and now owned by Finance For Higher Education (FFHE) Limited.

Changes to the Interest Rate and Deferment Threshold for Mortgage Style Loans – 2019/20

Interest Rate

The Department for Education (DfE) have confirmed that the new interest rate to be applied to all loans currently being serviced by Thesis Servicing for the period 1st September 2019 until 31st August 2020 will be 2.4%.

The new interest rate is always linked to the Retail Price Index (RPI) value from the previous March.  RPI in March 2018 was 2.4%.

Interest will continue to be applied to accounts during any period of deferment.

Each September following the application of the new interest rate, all accounts in a repayment status will receive a new monthly repayment amount for the new 12 month period.  This amount is calculated taking into account the remaining balance and term of the loan, and the interest that will be accrued during the same period against the new rate.

Deferment Threshold

The DfE have also confirmed the new deferment threshold for mortgage style loans for 1st September 2019 until 31st August 2020.  The new threshold is a gross annual income of £32,347 (equivalent to £2,695.58 per month).

The threshold is calculated annually by DfE and is set at 85% of average national earnings.

If you are not currently deferred but feel you are now eligible to defer your repayments for 12 months, please call our Customer Service Officers on 0333 004 5045 quoting your loan reference number and someone will be happy to assist you.