Deferment Support & Advice… March 2021

March to May is traditionally a busy period for deferment applications; please find below some useful information that may assist you with your application:

The deferment threshold is currently £30,646 (equivalent to £2,553.83 per month).

If your account is already deferred, please note that new deferment forms are automatically issued by the Student Loans Company approximately 8 weeks prior to the end date of your current deferment period.  If you have not received your form within 4 weeks of your end date that you contact us by email at .

Your deferment application should be returned by post to the Student Loans Company in the pre-addressed envelope provided within 14 days of receipt of your deferment pack.  Returning the form direct to the Student Loans Company will ensure that it is processed quickly and efficiently. To ensure safe delivery it is recommended that your application is returned by recorded delivery.

If you do not have a pre-addressed envelope, please return to: The Student Loans Company, Po Box 4033, Glasgow, G52 4XL

Please refer to the guidance notes included with your deferment pack for assistance in completing your application.  Alternatively, please click here for further advice.

COVID-19 Pandemic

If you are experiencing issues obtaining the required deferment evidence, or may not be able to maintain your monthly payment, please contact our customer services team who will be able to provide the appropriate support and advice specific to your circumstances.

If you have a specific query you may email us at and we will endeavour to respond as soon as we can.

If you would like to make a payment you can do so via the Online Payments section.

Thesis Servicing is the UK’s premier private-sector owned student loan administrator. The business is part of the Link Financial Group and was created in response to the ever growing demand for public and private sector higher education funding. We operate a purpose built customer service centre and system which means we are able to manage the full life cycle of a student loan from origination to settlement. We also offer deferment and arrears management services to address the needs of those borrowers who are unable to keep to their scheduled payment plan.

Thesis Servicing is committed to providing an excellent service to our clients and customers. You can contact us by telephone on 0333 004 5045 (or if calling from abroad: +44 2920 808 684) or by email at

Since 2008, Thesis Servicing has been responsible for administering a portfolio of student loans sold by the UK Government in 1998 and now owned by Finance For Higher Education (FFHE) Limited.