You can contact us by telephone, email or mail as follows:

Telephone: 0333 004 5045

Calling from abroad: +44 2920 808 684

Calls may be monitored or recorded for staff training, quality and security purposes.

For general enquiries, address changes or customer information updates, deferment enquiries and to make monthly payments. We can be contacted Monday to Thursday 8.00am – 6.00pm, Friday 8.00am to 5.00pm, Saturday 9.00am – 2.00pm, Sundays and Bank Holidays: closed.

Email: [email protected]

Postal Address:

Thesis Servicing
PO Box 141
CF83 9BX

Should your contact details change, you need to inform us of the change in writing within 5 working days. Please send your letter to the address provided above.


For payments, please use the following bank details:

Link Financial t/a Thesis Servicing
Bank: HSBC Plc
Sort code: 40-05-30
Account number: 14219910
OIN: 388441

Please quote your Thesis Servicing account reference number.